This may be for ensuring the response was as effective as it should have been, it could be for training purposes, or in some cases for response to possible litigation or Regulator intervention.
Regulation is stringent and new standards such as ISO 11830 are being introduced to enforce this.
A Managed Response
All incidents need an organised and planned response to prevent them turning into a crisis.
CLIO allows you to respond immediately to any incident and ensure the right team are assembled and able to collaborate on dynamically managing the incident and taking the correct actions as the incident develops.
CLIO delivers all the functions required to manage any level of incident. These include:
- Role based participation to ensure intelligent communication and continuity of responsibility
- Workflow based activity to enable intuitive and effective management
- Real-time environment to allow instant visibility of the incident life cycle
- User access from Anywhere, at Anytime, by Anyone (if authorised) and Anyhow by any device
- Ability to plan, test, run exercises and review all incidents
- Full audit trail. This is incorruptible so allows you to find out who knew what and when and is also evidential if required.