Whatever the incident, companies have a huge duty of care responsibility to passengers being transported and to the general public should anything cause an airplane to undergo a catastrophic failure.
CLIO will allow you to respond immediately to any incident or threat and execute a policy driven plan. The most appropriate personnel and resources are brought together in a real-time and collaborative system to manage the incident to completion. This can involve operational, security, technical, legal, PR and any other department that needs to be involved. It also allows senior executives to be aware and up to date with what is happening and able to intervene or respond to the media with authority and current knowledge.
Rail operators have responsibility for the transport of many tens of thousands pf passengers on a daily basis and, therefore, have a significant duty of care to those passengers. Maintaining safety across a complex rail network is paramount and faces the risk of many different incidents and threats all of which need to be responded to. Furthermore, an accident can also affect the general public not just passengers.
In addition, there are many other areas that rail operators need to manage and have response plans for such as maintenance issues, maintenance overruns, synchronisation with other operators and with Network Rail. They also need to be ready to deal with technology issues, IT failures and unexpected disruptions of any kind.