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Ambulance Authorities

CLIO is an extremely versatile management system used by emergency services to plan for and manage a wide variety of mass disasters, critical Incidents, event planning and Civil Resilience response.

In recent years, natural disasters and severe weather such as flooding and snow have caused massive levels of disruption to local services, transport networks and even resulted in evacuations of entire areas in the UK. The 'joined-up' coordination of allocating and deploying resources and effective management of any response is hugely important.

The various sectors within the health service and associated industries have a constant need to effectively plan for and manage a whole range of critical incidents and events, both spontaneous and pre planned. To ensure that such occasions are properly managed, it is crucial to have a reliable and proven process and also to provide an auditable record of both the circumstances as they unfold and the decisions made as a result.

A robust system to manage to deal with all such eventualities is invaluable and is necessary to provide a proper duty of care.

Organisations need to plan for and respond to disruption caused by major disasters or any other critical incident, including potential plans for mass casualty allocation to different hospitals.

The need to manage patient care and transfer around relevant locations can be a problem for Ambulance Services due to excessive demans but also in comlpex cases such as Ebola. The ability to plan and manage such circumstances on CLIO has already proved successful for The Scottish Ambulance Service.

The ability to share information across the Health network is also invaluable, as time and accuracy are often crucial and the availability of the system to share information with various Government Departments is a real advantage.

Organisations must be able to prove their duty of care at at any future review, enquiry or legal proceedings through an incorruptible audit trail of all of the information contained in the system.

Operations can encompass:

  • Managing response to a major disaster
  • Respond to natural disasters severe weather/flooding/fires
  • Planning and management of ward closures
  • Royal/VIP and State visits
  • Disaster Victim Identification
  • Management of exercises
  • Manage information regarding vexatious complainants

CLIO can be used to coordinate the response to any real time incident that occurs or be used to plan and subsequently manage any type of event or pre planned operation no matter how large or small.